Privacy Policy

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders, inquiries, and account
• Send you marketing communications (with your consent)
• Improve our website and services
• Personalize your shopping experience
• Detect and prevent fraud and security threats
• Comply with legal obligations
• Analyze website usage and trends

We may share your information with:

• Vendors: Our platform vendors who fulfill orders directly
• Service Providers: Payment processors (Stripe), shipping carriers, email services
• Legal Authorities: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

All payment transactions are processed through Stripe, our secure third-party payment processor. We do not store your full credit card information on our servers. Stripe is PCI DSS compliant and uses industry-standard encryption to protect your payment data.

For more information about Stripe's security practices, please visit Stripe's Privacy Policy.

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, understand how you use our site, and provide personalized content.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

For more details, please see our Cookie Policy.

You have the right to:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing emails at any time
• Data Portability: Request a copy of your data in a portable format
• Object: Object to processing of your personal information

To exercise these rights, please contact us at info@vbkouture.ca.

If you subscribe to our newsletter, we will send you marketing emails about new arrivals, promotions, and exclusive offers. You can unsubscribe at any time by:

• Clicking the "Unsubscribe" link at the bottom of any marketing email
• Visiting our Newsletter Policy page
• Contacting us at info@vbkouture.ca

Please note that even if you opt out of marketing emails, we will still send you transactional emails related to your orders and account.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately at info@vbkouture.ca.

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.